Key Challenges for CIOs in 2026: Strategy, Governance, and AI at Scale
This summary draws on a Global CIO community panel discussion on how the CIO role is changing as AI moves from experimentation to execution. Across industries and regulatory environments, AI was framed not as a standalone technology agenda, but as a business issue shaped by governance, security, operating models, workforce readiness, and the ability to scale with control. A central theme was that CIOs are no longer expected simply to support implementation. They are increasingly expected to align technology with business priorities, manage risk, and turn AI ambition into business results.
Richard Corbridge

Cases of the community members
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Project Samruddhi
Recent years have radically changed the rules of the game in the global IT market. Sergey Putyatinsky, a business speaker and author of unique approaches to managing the technology function in corporations, has analyzed in detail the key trends that companies are facing.
Discover how IT leaders can effectively guide their teams through Bruce Tuckman's five stages of group development. Learn practical strategies for navigating team dynamics, from initial formation to peak performance, with insights from executive coach Ekaterina Belyatinskaya.
Every year, Black Friday turns into a survival test for online retailers. It's a time of not only record sales, but also significant peak loads on website infrastructure. We tell you how to prepare.
In 2024, Kyrgyzstan achieved significant success in the field of digital economy, which was made possible by several key trends. All these trends are aimed at creating a digital ecosystem that will contribute to the sustainable and inclusive development of the country. One of the most notable areas was the creation of convenient online services for citizens and businesses. This has made it possible to improve the quality of service and improve the efficiency of government agencies by automating business processes and improving electronic interaction and data exchange.
What needs to be done to ensure that new fashions on the part of artificial intelligence technologies do not negatively impact the just demands of steady automation and digitalization is discussed in the article.
In recent years, Uzbekistan has been actively implementing a strategy called "Digital Uzbekistan 2030". This 15-page document is a ten-year action plan aimed at creating a modern and efficient digital infrastructure. It’s main goal is to ensure sustainable economic development and improve the quality of life of the population.
Information security in a company is needed to preserve data, restrict access to information and prevent incidents. But in practice, the requirements of information security seem unclear to businesses.
To automate operational business processes, especially in small smb-segment companies, it is not always profitable, affordable and convenient to use complex ERP/BPM systems. A simpler solution is service desk class systems. In the article we will analyze what are the specific advantages of service desk and what processes can be automated using this system.
Asem Boltazhan, Chief Executive Officer (CEO) of Qazpost Digital:
"Kazpost" is the national postal service operator in Kazakhstan. The organization has a wide network of branches throughout the country. It also operates in rural areas. Postal and financial services are available to customers. Despite its advantages, "Kazpost" required transformation. In 2023, a digital office was organized. Here's the story of the company's development journey.
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Team management is one of the key factors of a company's success and competitiveness. It is impossible to scale up and carry out large and interesting projects alone.
What is the role of a business analyst in process management at an enterprise? Case studies show that business analysts should be involved in the process of monitoring the execution of business processes, training owners and engaging them in the execution of processes.
Ivan Nikitenko, founder of the digital agency ConvertMe, tells how to use a CRM system to track not only money, but also the work of employees.
The presentation by Kamza Nugumanov, CIO of Jusan Mart, is dedicated to the transition of the store to a microservice architecture. As a result, it was possible to scale the business and improve business processes.
The speed and correctness of processing orders of internal and external customers, smooth work of employees, timely replenishment of stocks and other processes of the organization depend on the qualitative and operative work of the warehouse.
September has quickly entered the business season and brought a number of interesting cases and announcements in the market. For example, the US and EU announced an important agreement aimed at improving AI applications in various sectors, including agriculture, healthcare and energy.
