Key Challenges for CIOs in 2026: Strategy, Governance, and AI at Scale
This summary draws on a Global CIO community panel discussion on how the CIO role is changing as AI moves from experimentation to execution. Across industries and regulatory environments, AI was framed not as a standalone technology agenda, but as a business issue shaped by governance, security, operating models, workforce readiness, and the ability to scale with control. A central theme was that CIOs are no longer expected simply to support implementation. They are increasingly expected to align technology with business priorities, manage risk, and turn AI ambition into business results.
Avneesh Vats

Cases of the community members
View all cases
On October 12, 2022, the GlobalCIO IT professional community held the first international online conference of IT leaders "IT in an era of change. CIO view".
First autumn month tells us to start with some not-so-serious news in the field of AI and analytics.
On October 6, 2022, the professional IT community Global CIO held a meeting of IT leaders of Uzbekistan as part of the international project "TOP 100 IT Leaders".
An online meeting with the Director of Information and Digital Technologies of IKEA KSA & Bahrain Paolo Cinelli took place in mid-February.
First Credit Bureau (PKB) is one of the largest technology companies in Kazakhstan with the most up-to-date database of credit histories and more than 40 services in the field of providing data for credit and non-credit processes, statistics, and predictive analytics for the financial market.
The key trend in modern communications with the consumer is omnichannel - seamless interaction with the user through several "touch points".
The Global CIO platform hosted an unusual discussion titled “Creativity + technology = art of the future” which tackled the issues of IT in the cultural and social areas. For the first time, we decided to discover how and how much modern technologies are transforming art. Below you can find a video recording of our conversation along with the speakers’ most memorable quotes.
The company Kolesa.kz is engaged in the construction of classified products in large volumes, being the only company providing such services in Kazakhstan.
JSC "Halyk Bank of Kazakhstan" ("Halyk Bank") is the largest universal commercial bank of the Republic of Kazakhstan, successfully working for the benefit of its customers for more than 97 years. Anton Musin, Chief Managing Director for IT and Innovation, told about what tools and methods Halyk Bank uses for this and which of them works best.
The Data-driven approach, with decisions made based on array analysis, is becoming a priority in managing a business and its individual functions. Companies collect large amounts of information from hundreds of sources to use it for their digital services and analytics systems development. This process runs along with the endless growth of an IT infrastructure that can store data and ensure its quick processing. Due to possible hardware shortages and higher prices, IT costs may go up significantly.
HeadHunter (hh.ru) is the largest online recruiting platform in Russia, with over 450,000 companies as its clients. The goal of HeadHunter is to help companies find employees and people find jobs, and to make sure that the process of finding employees and jobs is fast and brings only positive impressions to both parties.
Артем Каливанов, CIO Beeline Узбекистан, обсудил управление ИТ-проектами с точки зрения определения проекта, моделей управления, таких как Waterfall и Agile методологии, и важность Lean в управлении процессами. Он выделил ключевые процессы, такие как организационная структура, мониторинг прогресса и адаптация к неопределенностям проекта.
More and more companies are getting involved in the development of IT strategies and digital transformation strategies. This process accelerated after in 2021 the Ministry of Digital Transformation in a directive order demanded from large state-owned companies the development of digital heating.
«Казпочта» – национальный оператор почтовой связи в Казахстане. В распоряжении организации – широкая сеть филиалов по всей стране. В том числе она работает в сельской местности. Несмотря на преимущества, «Казпочта» требовала трансформации. В 2023 году был организован цифровой офис. Далее – рассказ о пути развития компании.
